Korkuma is a global company. By using our Services, you agree that your personal information that you provide directly to us, or that we collect through your use of our Services, may be transferred to and stored in the Czech Republic and in Ireland, handled as described in this Policy.
A User is someone who Live-streams Content to their Viewers through Korkuma’s Platform. To become a User, you must create an account in accordance with our Terms. You must also provide us with additional information for tax purposes. Depending on your location you may have to provide us with some combination of your:
We collect and process following information about your Live Streams via our Platform: the number of Live Stream events, time watched by Viewers, number of comments per Live Stream, number of likes per Live Stream and the tier of your subscription to our Platform.
A Viewer is someone who connects to Korkuma’s Live Stream Platform to see User’s Live Stream. Korkuma does not store any of your personal data. Once you join User’s Live Stream you only need to fill in a nickname for the current live stream session and you may spectate the Live Stream and comment in the chat. Once the Live Stream ends we do not store any of your personal data, with the exception of aggregated and anonymized data about how Viewers use Korkuma that cannot be linked back to you or any individual user.
Automatically Collected Information
We collect information automatically as you navigate the site or through our third-party analytics providers. We may store usage information such as the type of device you use to access Korkuma, your operating system, browser type, IP address, and device ID, the pages you visit or request, links clicked, referring sites, user interactions and your search terms. We also derive your location from your self-disclosed country, your IP address, and from your payment card.
From time to time, we may solicit your participation in User surveys to better understand and serve our User base which you may elect to share or not. We collect such information to ensure we provide the best possible service. To the extent that you participate, we will store your survey responses.
How We Use Your Information
We process your information to:
Information We Share with Users
By becoming a Viewer of a Live Stream event, you agree to have the following information shared with that User:
Information We Share with Third Parties
We never sell your information to third parties. We will only share data with third parties, other than with Users, under the following circumstances:
In particular your personal data might be processed by following third parties:
Choosing Your Preferences
Settings link lets you see your account preferences. You can see and adjust your settings by viewing your preferences and, if you wish, by changing your selections.
By agreeing to our Terms of Service, you expressly agree that Korkuma may:
Opting out of Marketing
You may object to the use of your data for marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. You may also object to the use of your data for marketing upon creation of your account or anytime thereafter by sending a written request to firstname.lastname@example.org.
Opting out will stop marketing e-mails. Please allow up to 30 days for your opt-out request to be processed. If you have an account with Korkuma, you will continue to receive service-related e-mails, and texts, if you have opted into receiving texts.
We will never sell your information to third parties for marketing purposes without your prior consent.
Accessing, Updating or Exporting the Information in Your Account
You can access and update certain information associated with your account on the settings pages.
Deleting Your Account
You can have your account deleted by sending a deletion request to email@example.com. Please be aware that this is a final act and cannot be reversed. If you would like to transport your data, please be sure to download your data first before you delete your account.
Turning off E-mail Notifications
You can change your e-mail notifications in your settings. While this allows you to stop any notification e-mails, we will still send some critical service e-mails.
Turning off Mobile Notifications
If you download the Korkuma App you may also receive notifications on your mobile device. These can be disabled in the App settings.
Verification of Requests
Users maintain password-protected accounts with Korkuma. If you submit a request to exercise your privacy rights, you will be asked to verify the request by logging into your Korkuma account.
If we are unable to verify your request, then for your protection, we reserve the right to deny the request.
Compliance with EU Privacy Laws
Korkuma is an international company that complies with the General Data Protection Regulation (GDPR). We act as Data Controllers, as defined under the GDPR, and process personal data based on our legitimate interests, and for contractual necessity in providing you the Service as described in “How We Use Your Information.” We also process and share personal information based on notification and Users’ consent, which our Users may revoke at any time.
Your personal data will not be transferred to countries outside of the European Union, unless this is necessary for the performance of the Agreement or for any other reason in accordance with the rules for such transfer laid down in the Regulation.
Exercising Your Data Rights
Users in certain locations may have certain rights under the General Data Protection Regulation (GDPR) regarding data that Korkuma controls as a Data Controller as defined under the GDPR, including:
You can exercise rights over your data on Korkuma in the following ways:
If you have privacy concerns or questions, you can contact us via e-mail.
Prohibition against Discrimination
We do not discriminate against anyone who exercises their privacy rights.
Our Data Retention Period
We retain your account information for ten years after your account is last active, unless you delete, or you request us to delete, your account. We may continue to retain some information, even after you delete your account if we are required to do so in order to comply with various laws.
The security of your personal information is important to us and we follow industry standards to protect it.
Korkuma is not directed or intended for children under the age of 13, and we do not knowingly collect personal data from such children. If you believe we might have personal data from a child under the age of 13, please let us know at firstname.lastname@example.org.
We may sometimes make changes to this policy. If we make material changes that adversely affect your rights under this policy, we will let you know by posting an announcement on the site, or where appropriate by sending you an e-mail in advance of the changes coming into effect. Continuing to use Korkuma after a change to this policy means you accept the new policy. If you have any questions, please e-mail us.
Effective September 1st, 2021